A hand-drawn orange cat pulling a cart, the Tinkat Alley logo Tinkat AlleyArt Studio 0400 494 490
Your details, plainly

Privacy at Tinkat Alley Art Studio

This page says what happens to your details when you send us a message through this website. It is short because the website does very little with them.

Tinkat Alley Art Studio is a small gallery and teaching studio at 4 Wallsend Rd, Fassifern. We are not a data business, and whether or not the Privacy Act formally covers a studio our size, this is how we handle what you send us.

The short version

What we hold

Your name and email, your phone number if you choose to give it, and whatever you wrote in the message box.

Nothing else. There is no account to create here.

The short version

Why we hold it

So Kate can answer you. Replying to your question is the only reason the form exists.

It is never used to sell you something you did not ask about.

The short version

Who sees it

Kate, the artist if your question is about their piece, and Jezweb, who built this website and look after it.

Nobody else, and it is never posted anywhere public.

Box by box

What the enquiry form asks for

If it is not a box you can see and fill in yourself, we do not have it. Here is every one of them.

Every field on the enquiry form on our contact page, in order.
The boxDo we need itWhat it is for
Name Yes Knowing who we are writing back to.
Email Yes Where the reply goes. Without it there is no way to answer you.
Phone No, optional A faster answer. Handy when you are asking about one particular piece and someone else is asking about it too.
What is it about Pick one of five The gallery, a piece of art, weekly classes, workshops and events, or supplies and the shop. It tells Kate what she is opening before she opens it.
Message Up to you What you actually want to ask. Some people write a line, some write a page. Both are fine.

The box you never see

There is one more field on the form, hidden off the side of the page. Only automated spam scripts fill it in, and when it comes back filled the message is discarded. It never asks you for anything.

It works without JavaScript

If you browse with scripts turned off, the form still sends. Nothing on this website needs JavaScript to reach us, and nothing extra is collected when it is switched on.

Press send, then what

Where your message goes

Step one

It leaves your browser

Your message travels to our website over an encrypted connection, the padlock you can see in your address bar.

Step two

It is saved

The message is stored in the studio's enquiry records, which sit with our website provider Jezweb and can only be opened by them and by Kate.

Step three

Kate gets an email

What you wrote is passed straight to the studio, so nothing waits on somebody remembering to log in and check.

Step four

She writes back

By email, or by phone if you left a number and that suits the question better. Then it is done.

How long we keep it

Past enquiries stay in the records, so when someone comes back a year later asking about the piece they enquired about we can find the conversation. If you would rather yours was not kept, phone the studio or send a message saying so and we will delete it.

Waitlists and class places

Two of our weekly classes are full and run a waitlist. If you ask to go on one, we keep your name and contact details until a place comes up or you tell us you no longer want one. They are not used for anything else.

No fine print under this

What this website never does

  • No cookies for visitors.
  • No Google Analytics, no advertising pixels, no social media trackers.
  • No selling, renting or swapping your details with anyone.
  • No mailing list. Sending a message does not sign you up to anything.
  • No following you around other websites after you leave.
  • No account to create, no password to remember.
Knowing which pages get read

How we count visits

We do like to know whether people are reading the classes page or the artists page. The counting happens on our own server as the page is sent to you. There is no script running in your browser and no cookie involved, so there is nothing here for you to agree to or switch off.

What one page view records

  • Which page was opened
  • The country the request came from
  • The site you followed a link from, its name only, such as google.com
  • Whether you are on a phone, a tablet or a computer
  • Whether the visit looks like a search engine crawler rather than a person

What it does not record

  • Your name or email
  • Your IP address or your suburb
  • Anything you typed
  • Any way to tie one visit to another, or to you

The one cookie, and it is not about you

When Kate opens this site through her own dashboard link, her browser is marked so that her visits are left out of the count. That mark is the only cookie this website sets. If you have not arrived through that link, no cookie is set at all.

Where a link can take you

When you leave this site

Buying a piece

The buy button on an artwork takes you to our store at tinkat.com to finish the order. Payment is handled there by the payment provider, and card numbers are never held by this website.

Maps and directions

Our address links open Google Maps so you can get driving directions to Wallsend Rd. From the moment the map opens, Google's terms apply rather than ours.

Facebook, Instagram and Pinterest

The icons at the bottom of every page are ordinary links to our pages on those sites. Nothing from them is embedded here, so they cannot see you until you click through.

Asked across the counter

Questions people actually ask

Do I have to give you my phone number?
No. Name and email are the only two we need. A number simply means we can ring you back about a painting instead of waiting on email, which matters when a piece is likely to sell.
Will I end up on a mailing list?
No. We answer what you asked about and that is where it ends. There is no newsletter sign-up hidden in the form.
Who reads my message?
Kate reads it first. If you are asking about a particular piece, she may pass your question to the artist who painted it, because every artwork on our wall stays the property of the artist who made it. Seventeen artists make up the co-operative and Kate does not speak for their work without asking them.
I enquired about a painting a while back. Do you still have that?
Most likely yes, sitting in the enquiry records. Ask us to remove it and we will. There is no charge and no form to fill in, a phone call is enough.
Do you use cookies?
Not for visitors. The only cookie this site sets is the one that keeps Kate's own visits out of her page counts, and it is set only when she arrives through her dashboard link.
Can I just ring you instead of using the form?
Of course, and plenty of people do. Ring 0400 494 490, or come in Wednesday to Saturday between 10am and 4pm. Nothing is recorded on the website when you do it that way.
Still not sure about something

Ask us, we will tell you straight

If you want your details removed, or you would like to know exactly what we hold about you, ask. It is a small studio and the answer takes about a minute to find.

Tinkat Alley Art Studio, 4 Wallsend Rd, Fassifern NSW 2283. This page was last reviewed on 28 August 2026, and if we change how any of it works we will change the page.